Monday, October 17, 2011

Questions to be answered within a year


So OPM came out with a new On-boarding Model for Senior Executives. Fairly straightforward, not too many surprises except for the appendix at the end, which I have reprinted below. I think this is a really good starting point for any person in any new job. These are the things you need to know. It will take time to gather all of the answers, but this will be something that I'll be keeping with myself to look back on and make sure that I can answer.

Questions that must be answered.


Ask themselves
and/or their mentor
Ask other
leader
Ask manager
and/or key stakeholder
Ask direct reports Ask others in
order to access information about available training resource
What is the agencyvision and
mission
What are the 3 things we should be very proud of as an organization, and why Who are our customers What is a recent management decision you did not understand How can I advance in the organization
How are my goals and objectives tied
to the vision
What are the unspoken norms Why do customers do business with us What does the leadership team do that gets in the way of you doing your job How do I request training
What does the end state look like Where do the great ideas come from in your organization How and when have we made it hard for them to do
business with us
How can we communicate management
decisions more effectively?
How do I register for training
What is the state of the talent within
my group
How is personal success measured What do our customers need
from us now
How do you feel at the start of the workweek How and when can I initiate a leadership assessment process
What are the
organization norms regarding dress and appearance
How do you encourage others to communicate the “core values” What will our customers need
from us in the future
How do you feel at the end of the workweek Which
organizations provide professional development opportunities for SES members
What are the organization norms
regarding punctuality
How do you help a new employee understand the culture of the organization What gets in the way of us doing our job What are the key metrics to track
progress and success
With whom should
I discuss development opportunities
What is the process for requesting and documenting leave When faced with two equally qualified candidates how do you determine whom to hire What are the expectations for my role as a leader What are the short term priorities How do I find out about required training
Are there any quick wins How do I locate information about agency departments and offices How is departmental
success measured
What tools are used to manage schedules(appointments)- paper, outlook? How can I access available leadership training
resources?
What support do I need to achieve success for my
organization?
What is one mistake you
witness leaders making more frequently than others?
What are the organizational taboos? What is my role in emergency evacuation? Where can I find recommended reading materials?
Where can I go to find the most recent Employee Viewpoint Survey(or other employee opinion survey)results for my organization What is the one behavior or trait you have seen derail more leaders’ careers What are some of the challenges that previous incumbents in this position have encountered Where is the alternate operating
location
When and where is the next SES Orientation Briefing? How do I register
What is my role in COOP Why do people stay in this
organization
Where can I find
information about the current administration’s priorities
What process is used to collect our customers’ needs and measure their satisfaction Are there any organizational leadership tools I should be aware of
What strategic relationships and internal networks
should I be aware of?
What motivates
senior management
What key policies should I be aware of in the first month and which ones do I own? What are the short term priorities for
the organization and my office
What are a few resources you would recommend to someone looking to gain insight into
becoming a better leader
What do I want to be remembered for What are the organizational norms about travel(not the GSA/official rules) Who are my key partners and what
do they do/provide
What are the
results of the most recent third-party inspection (IG, GAO, etc.)
What are you doing to ensure you continue to
learn and grow as a leader
What are the major risks associated with my positionto me, to my organization In my first twelve months, what can I do to help you and your staff be successful What are the results of the most
recent employee morale survey
What are 3 capabilities we have that are under-developed or under-utilized and what should we do about that What is one characteristic you believe every leader should possess
How does the work I do contribute to the overall success of the organization Who are the “power players” What is the current and future year budget outlook What are the three things you would
change around here and why
What skills do I need to be most effective
What is the organization’s commitment to telework and other work-life programs What is one thing you would change
about the organization
Which
congressional committees are concerned with the organization’s mission and
funding
What is the most pressing issue for me to address with our customers When should I complete my Executive Development Plan(EDP)

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